Adding a chat widget to the website

Important Note

Heads up! A floating chat / WhatsApp / messenger widget will overlap with existing buttons and links on the page, especially in mobile view. Please test the placement of the widget on various pages (especially on mobile) before making it live on your website.

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Guide to Adding a Script for Enabling Messenger Widgets on Your Website

To add a floating chat/WhatsApp/messenger widget, please paste the script by navigating to Website > Advanced Settings > Header/Footer. Here, you can paste the script obtained from any messenger platform.

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Adding a WhatsApp widget to the website

If you want to add a WhatsApp widget to your website, simply paste the code below by following the steps above. Before pasting the code, update your WhatsApp number, which customers can use to reach out to you, within the script. Then, save the changes.

1. <script  type="text/javascript">
     var config = {
       phone :"UPDATE YOUR NUMBER HERE",
       call :"Message Us",
       position :"ww-right",
       size : "ww-normal",
       text : "",
       type: "ww-standard",
       brand: "",
       subtitle: "",
       welcome: ""
     };
     var proto = document.location.protocol, host = "cloudfront.net", url = proto + "//d3kzab8jj16n2f." + host;
       var s = document.createElement("script"); s.type = "text/javascript"; s.async = true; s.src = url + "/v2/main.js";
       s.onload = function () { tmWidgetInit(config) };
       var x = document.getElementsByTagName("script")[0]; x.parentNode.insertBefore(s, x);
   </script>
2. <style>
     /* CSS for mobile view */
   @media only screen and (max-width: 767px) {
     #whatsapp-widget .ww-icon-link {
       margin-bottom: 250%;
     }
   }
   </style>
   
   

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