No. Any booking whether its an Unconfirmed booking or a Cart abandoned, Confirmed, Cancelled or rejected they cannot be deleted. A booking contains multiple data points like availability, amount, contact details etc which are associated with different parts of the system like reports, payment generation, product availability etc. Once a booking is created its impossible for us to delete a booking without harming any other existing data of other bookings, therefore deletion of a booking is not possible.
Related Articles
How to view/edit bookings
The Bookings section is your central hub for managing all reservations, whether they were made online by a customer or offline by your team. This guide will show you how to access, view, and edit booking details. Accessing the Bookings List From the ...
How to deactivate/delete/unlist a trip
This guide explains how to change the status of a trip in your Vacation Labs account. You may need to do this to temporarily stop bookings, update trip details, or permanently remove a discontinued trip. Key Differences: Deactivate vs. Unlist vs. ...
How to delete payment processor?
This guide explains the steps to permanently remove a payment processor integration (such as Stripe or PayPal) from your Vacation Labs account. Once deleted, it can no longer be used to accept customer payments. Before you begin: Deleting a payment ...
How to check your Billing Plan details
Your Vacation Labs Booking Engine subscription has a monthly booking limit: Basic Booking Engine : 30 bookings/month Pro Booking Engine : 150 bookings/month While our team will notify you about subscription renewals and the number of bookings ...
How to send Payment Links or request online payment from customers?
For bookings created directly in the backoffice or bookings with a pending balance, you can send a payment link to customers from the Bookings section so they can pay online. To send a payment link, go to Bookings and open the booking for which you ...