Cancelling or rejecting bookings
Vacation Labs allows you to have full control on the bookings and cancel/reject the bookings with one single click if you want.
Please follow the below steps to
cancel the bookings,
- Login into Vacation Labs
- Click on Bookings
- Select the booking which you wish to cancel
- Click on Details
- Click on Cancel
- Enter any reason you wish to inform the customer for rejecting the booking
- Click on Yes, please cancel
Please Note: Unconfirmed and Cart Abandoned Bookings cannot be Cancelled or Rejected.
Generate a report from the Bookings section
All your bookings are managed through the Bookings tab. You can search for a booking by name and filter the list by booking dates, departure dates, type of trip, booking status and payment type. You can also export bookings as CSV and save it in your ...
Setup taxes or fees for bookings
Here's how you can setup taxes or service fees for your trips in Vacation Labs: While logged into your Vacation Labs account, click on Settings and then Taxes and Fees Click on the New Tax button on the top right Next, you can give it a name and ...
Recording an offline booking
In addition to online bookings Vacation Labs also allows you to record offline bookings. This are helpful for your customers who mainly walk in into your office and like to make a booking. Please follow the below steps to record offline booking, Log ...
Sending invites to Agents
Vacation Labs allows you to create Agent accounts so that these agents can sell your tours and activities on your behalf. All the bookings recorded by any agents are synced automatically in your main admin account, so need not worry about which ...
Using the Vacation Labs dashboard
Dashboard is your home screen to the Vacation Labs booking system. It gives you a calendar view on the left side and pending actions section on the right. The calendar view has options to search for bookings, select monthly or weekly view and toggle ...