How to deactivate/delete/unlist a trip

How to deactivate/delete/unlist a trip

This guide explains how to change the status of a trip in your Vacation Labs account. You may need to do this to temporarily stop bookings, update trip details, or permanently remove a discontinued trip.

Key Differences: Deactivate vs. Unlist vs. Delete

It is important to understand the effect of each action before proceeding

Action
Effect on Public Visibility
Effect on Bookings
Effect on Search Engines (Google)
Data Recovery
Deactivate
The trip is completely hidden. Anyone trying to access its direct URL will see a "Page Not Found (404)" error.
Bookings cannot be made.
The trip is removed from the sitemap and will not be indexed.
The trip and all its data remain in your account and can be reactivated at any time.
Unlist
The trip is hidden from your public activity list and search. However, anyone with the direct URL can still view the trip page.
Bookings can still be made via the direct link.
The trip is removed from the sitemap and will not be indexed.
The trip and all its data remain in your account and can be relisted at any time.
Delete
The trip is permanently removed from your account and the website.
Bookings cannot be made.
The trip URL will no longer function.
This action is permanent. Once deleted, a trip cannot be recovered.

Notes
Important: A trip with any existing bookings cannot be deleted.

Common Scenarios for Each Action

  • Use Deactivate or Unlist to:

    • Prevent bookings while you update rates, itinerary, or other important details.

    • Stop bookings during the off-season.

    • Temporarily hide a trip you plan to offer again later.

  • Use Delete to:

    • Permanently remove a trip you have decided to discontinue.

    • Clean up old or unused trip drafts from your account.

Step-by-Step Instructions to Change a Trip's Status

Follow these steps to deactivate, unlist, or delete a trip.

  1. Navigate to the Trips Section
    Log in to your Vacation Labs account. From the main dashboard, locate and select PRODUCTS in the left sidebar menu. Then, click on TRIPS. This will display a list of all your trips.

  2. Edit the Desired Trip
    Find the trip you wish to modify from the list. Click the EDIT button. 

  3. Access Advanced Settings
    Inside the trip editor, locate and click on the tab or section labeled ADVANCED SETTINGS.

  4. Change the Trip Status
    In the Advanced Settings section, look for a dropdown menu labeled Status. Click this dropdown to reveal your options:

    • Active (Trip is live and bookable)

    • Unlisted (Trip is hidden but accessible via direct link)

    • Inactive/Deactivated (Trip is hidden and returns a 404 error)

    • Delete (Permanently remove the trip)

  5. Save Changes
    After selecting your desired status (UnlistedInactive, or Delete), confirm your action by clicking the Save or Update button. The system will apply the changes immediately. Note that a deleted trip will be permanently removed from your account within 60 minutes.

      


    • Related Articles

    • How to enable Pre-Trip email for a tour?

      Overview How to Set Up a Pre-Trip Email Adding Email Content Choosing When to Send the Email How to Set Up a Pre-Trip Email A Pre-Trip email can be used to share special instructions or reminders with your customers before their trip begins. By ...
    • How to delete payment processor?

      This guide explains the steps to permanently remove a payment processor integration (such as Stripe or PayPal) from your Vacation Labs account. Once deleted, it can no longer be used to accept customer payments. Before you begin: Deleting a payment ...
    • How enable Post-Trip email for a tour?

      Overview How to Set Up a Post-Trip Email Adding Email Content Choosing When to Send the Email How to Set Up a Post-Trip Email Post-Trip emails let you follow up with customers after their tour is completed. You can use them to thank customers, ...
    • How to create Custom HTML sections for Trip Pages?

      Overview Adding a Custom HTML section Enable the "Show as Full Section" option for the field Adding a Custom HTML Section To add a Custom HTML section, go to Settings > Trip Custom Form, then click on Add New Field After that, choose Field Type as ...
    • How to delete a payment record?

      Payments are always recorded against a booking and they can be either: Online payments - collected by sending a payment link to the customers and they cannot be deleted. Offline payments - collected via cash, cheque or bank transfers and they can be ...