How to delete a payment record?
Payments are always recorded against a booking and they can be either:
- Online payments - collected by sending a payment link to the customers and they cannot be deleted.
- Offline payments - collected via cash, cheque or bank transfers and they can be removed or deleted by clicking on the REVERSE button on the payment entry
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How to refund a payment amount?
1) Login in to app.vacationlabs.com 2) Click on Bookings 3) Click on Details of the booking you want to refund 4) Now under Payments section, you will see a list of Successful Payments 5) Click on the Payment you want to Refund, Now Click Refund ...How to deactivate/delete/unlist a trip
Sometimes you might want to deactivate a trip or completely delete it from your Vacation Labs account. This situation can arise because of many reasons. Some of the scenarios where you will need to disable or remove a trip can be: When you want to ...How to send Payment Links or request online payment from customers?
Sending Payment link to customer can be done from the Bookings section in back office by following the steps mentioned below. Identify the Booking for which the payment link is to be sent in the Bookings section and click on Details. On the Details ...Can a payment associated with one booking be switched to another booking ?
No. A payment once taken and recorded against a booking cannot be changed, switched or associated with another booking.How to download or generate Booking and Payment Reports?
Accounting Report: Please follow these steps to download the Accounting report: Go to Vacation Labs Admin Panel under REPORTS > ACCOUNTING Enter a valid email address: Choose a preferred range of dates for which you wish to download the report: Now ...