How to delete a payment record?
Payments are always recorded against a booking and they can be either: - Online payments - collected by sending a payment link to the customers and they cannot be deleted.
- Offline payments - collected via cash, cheque or bank transfers and they can be removed or deleted by clicking on the REVERSE button on the payment entry

Related Articles
How to delete payment processor?
This guide explains the steps to permanently remove a payment processor integration (such as Stripe or PayPal) from your Vacation Labs account. Once deleted, it can no longer be used to accept customer payments. Before you begin: Deleting a payment ...
How to refund a payment amount?
Overview When a booking is recorded and a partial or full amount is paid against it, either online or as an offline payment, and you need to refund the amount (partially or in full), please follow the steps outlined in this support article. ...
How to send Payment Links or request online payment from customers?
For bookings created directly in the backoffice or bookings with a pending balance, you can send a payment link to customers from the Bookings section so they can pay online. To send a payment link, go to Bookings and open the booking for which you ...
How to deactivate/delete/unlist a trip
This guide explains how to change the status of a trip in your Vacation Labs account. You may need to do this to temporarily stop bookings, update trip details, or permanently remove a discontinued trip. Key Differences: Deactivate vs. Unlist vs. ...
Can a payment associated with one booking be switched to another booking ?
No. A payment once taken and recorded against a booking cannot be changed, switched or associated with another booking.