Setting Up Post Booking Form

Setting Up Post Booking Form

In Addition to the normal booking form, where the customer requires to fill in the details during the booking process. Vacation labs also allows you to configure the Post Booking form, this form is sent to the customer once the booking is recorded. During the booking process you simply need to ask for email and skip other form fields. This also helps the customer in reducing steps of booking and thus making a booking faster.  Once you have captured the emails you can then use the post booking form which will be triggered after the booking is created.

Please Note: Post Booking Form is an Addon feature. Please drop an email to sales@vacationlabs.com  for activating the Post Booking Form.
Before configuring the Post Booking form you also need to enable passenger form and ask for email id's.
Its mandatory to capture your customer email ids in order to sent them the post booking form later.

Please follow the below steps to configure the Post Booking Form,
  1. Login into Vacation Labs
  2. Click on products
  3. Select the Product for which the post booking form needs to be configured
  4. Click on Edit
  5. Click on Extra Booking Fields




  6. Select the Fields that you wish to ask the customer under After Booking



  7. Click on Save
Once saved you can now edit and modify the way email for post booking form would be triggered, email content, etc.
  1. Click on the Do Not send link



  2. Add the Form description or instructions if any



  3. Edit the email content if required



  4. Configure the Email triggering
    Select whether you want to send the email after the booking is confirmed, unconfirmed, pending confirmation, etc OR ask you before sending the post booking form OR Do not Send.



  5. Click on Done
You can follow the similar steps to configure the post booking form for the participant form as well.

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