Enable/Disable SMS notifications for your customers
Our bookings management system allows you to send SMS notifications to your custom
ers when they book a tour. There are 3 types of SMS notifications available at the moment:
- Booking Confirmation SMS
- Pre-trip Reminder SMS
- Payment link SMS
If you are subscribed to the any of the Booking engine plans, these are by-default already ENABLED on your account, but you can always choose to disable them or enable them back again. To control the SMS notifications follow the steps below:
- Login to your Vacation Labs account
- Go to SETTINGS > EMAIL & SMS
- Under CONFIGURE SMS TEMPLATE, you will find a checkbox to ENABLE SMS Notifications.
- It should be already checked, which means for every purchase the customer is receiving the SMSs
- To disable them uncheck the box and click on SAVE
- You can always come back and enable them whenever you want
SMS notification templates
Vacation Labs Bookings Management system allows you to send SMS notifications to your customers whenever they book a tour with you. These SMSs follow a standard template and automatically pickup all the relevant information from the tour and the ...
Sending booking related email notifications to non-users
You can send the Booking related email notifications not just to the admins and users but also to anyone from your team who does not have access to the CMS as well. You can simply add the emails and keep the respective person updated with the booking ...
Adding customers to the database without creating a booking
A customer database in Vacation Labs back-office is a central location wherein you can find any customer's details who has made a booking. Having a customer database helps you in offering discounts to a group of shopper, grouping them and making a ...
Creating a Booking Form with Extra booking fields
While the default booking form allows your customers to provide their contact details(Name, Email, Phone), you can attach additional Booking Form to each trip and ask additional information from your customers. Edit the product and go to the ...
Integrate your Payment Processor
Payment Processors allow you to collect online payments from your customers and Vacation Labs has integrated itself with many such payment processors( https://www.vacationlabs.com/integrations/) which are ready to be used with just a few clicks. If ...