Overview

1. Contact form vs Inquiry form
   
2. Adding Custom SMTP details to your VL Back Office
3. Enabling Contact Form on the desired page
   
4. Configuring captcha for the contact us form
   
5. Verifying the contact form submission
   

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Contact form vs Inquiry form

1. The Contact Form is a general form (usually set on the contact us page but you n set it on any page you desire) used to take the general queries of the customers on a broader scale and not exclusively about one trip only. This form helps the customers to get in touch with you. The steps of configuring this form is explained below in this article.
   
2. The Pop up Inquiry Form is present of the Tour Details page and the customer can use it to send you inquiries/questions that they have regarding to that particular tour.
   

Please CLICK HERE to read about the Inquiry Form and the steps associated with enabling it further in detail.

Configuring a Custom SMTP in your Vacation Labs Account

Before you are able to enable the Contact form you will need to add your Custom SMTP Details in the Vacation Labs Back office or else the system won't allow enabling the form

Please CLICK HERE for detailed support article on how to get the SMTP details from your mail servce provider

Please CLICK HERE to know to add the SMTP details in Vacation Labs

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Enabling/Adding Contact Us form on desired page

1.  Login to your Vacation Labs Account
   
2. Navigate to Website > Pages Section > Click on the Page on which you want to add a contact us form (in this instance we want to add it to the contact us page - refer screenshot below)
   
   
   
   
3. Click on the Select a section and a dropdown will appear, in the dropdown list select Contact Form and then click on + Add Section (refer screenshot below)
   
   
   
   
4. The section will be disabled by default, please toggle the button to green to enable it (refer screenshots below for reference)
   
   
   
   
5. Click on the Contact Form section to access it and customize it to your liking (refer screenshot below)
   
   
   
   
6. SAVE the changes your have made.
   

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Configuring Captcha for Contact Form