How to activate Viator API connection ?

How to activate Viator API connection ?

Integrating will allow you to sell your tours on Viator, and the bookings coming from Viator would automatically be recorded and maintained in your Vacation Labs account. After integration, you’ll be able to track the number of requests and bookings coming from Viator!

You can very easily activate the API connection with Viator by following these steps:
  1. Login to your Vacation Labs Dashboard and go to Distribution-> Marketplaces and Click on ADD


  2. Once you click on ADD you will see the following page from where you must choose the trips that you wish to connect with Viator:



  3. Choose the trips:



  4. After selecting the trips click on the button: Start selling on Viator



  5. If you already have a Viator account then please choose: Request connection with Viator. If you do not have an account on Viator please choose: Register on Viator. You will be redirected to the Viator SignUp  form, where you must complete the sign up process. After the Viator account has been created please come back to the Vacation Labs dashboard and choose: Request connection with Viator



  6. Once you choose to to Request connection with Viator  your Viator API key is automatically generated and displayed in the following format:



  7. At this time a notification has been triggered to the Vacation Labs support team and the Viator Support team. Within 24-48 hours your Viator API key will be automatically activated after which you will be able to sync/map your tours on Vacation Labs with your tours on Viator.

 Heads Up! Viator does not support manual confirmation of bookings via API integration. All bookings coming from Viator will be confirmed automatically, even if the tour is in "Manual Confirmation" or "Inquiry" mode.

check out more support articles on Viator for further assistance:


    • Related Articles

    • How to sync your tours with Viator ?

      Once you have configured your Viator account and the API connection has been activated , you will be able to connect the availability of your trips on Vacation Labs Admin Panel with your products on your Viator account. Follow the steps below to ...
    • How to find API keys and API secret of User?

      Please follow the below steps to generate the API keys for your Vacation Labs users, Log into Vacation Labs Click on Settings Click on Users and Permissions Click on Actions Click on view API key Copy the keys Click on Go Back once done
    • Connecting Mailchimp Account to Vacation Labs

      Sign in to your Vacation Labs account and Select the SETTINGS from the sidebar. Go to Apps and Mailchimp section. If you already have an account you can click on Get Started or click on here to create a new account. After the Mailchimp window opens ...
    • How to deactivate/delete/unlist a trip

      Sometimes you might want to deactivate a trip or completely delete it from your Vacation Labs account. This situation can arise because of many reasons. Some of the scenarios where you will need to disable or remove a trip can be: When you want to ...
    • How to install a new SSL certificate?

      Please follow the following steps to install SSL certificate files for your website on your Vacation Labs admin panel: SSL certificate files:  You can purchase SSL certificates from any 3rd party platform like Godaddy, Name.com, Comodo etc. Once you ...