Connecting Vacation Labs and Viator
Overview
The Vacation Labs <> Viator integration has the following capabilities / features:
- Sync open dates/times and available seats from Vacation Labs to Viator for tours already created on your Viator Supplier Dashboard. Once the sync has been setup, it is not recommended to change time slots in Viator directly.
- Pull bookings made on Viator directly into your Vacation Labs backoffice (changes made to bookings on Viator are also synced automatically with Vacation Labs)
In the current integration, tour prices/rates from Vacation Labs will not be synced to your Viator Supplier Account. The tour (and its rates) needs to be created in the Viator Supplier Dashboard first, after which seats, inventory, and bookings can be synced between Viator and Vacation Labs.
Implementation Guide
- Setting up the Vacation Labs <> Viator sync
- Activating Viator API connection
- Sharing Tours with Viator
- Mapping Trips in Viator to the VL trips
Working with Viator bookings in your Vacation Labs backoffice
Related Articles
Working with Viator bookings in your Vacation Labs backoffice
Overview Identifying bookings made via Viator Editing bookings made via Viator Identifying Bookings made via Viator in the Vacation Labs System Login to Vacation Labs and go to Bookings section On the left hand side there are filters, the bottom most ...
Mapping trips in your Viator account to trips in your Vacatin Labs account
Please follow the following steps to Map trips from your Viator Account to your Vacation Labs admin panel: Before mapping your trips from your Viator Account please verify if you have shared the trips with Viator from Vacation Labs admin panel. Tip: ...
Disconnecting/Removing trips from Viator Distribution panel
You can easily disconnected/remove the trips that are connected to your Viator account. Please follow the below steps to disconnect trips from Viator, Log in into Vacation Labs Click on Distribution Click on Marketplaces Now click on Details under ...
How to activate Viator API connection ?
Integrating will allow you to sell your tours on Viator, and the bookings coming from Viator would automatically be recorded and maintained in your Vacation Labs account. After integration, you’ll be able to track the number of requests and bookings ...
Enabling email notifications for Viator API failures
It is strongly recommended that you enable error notifications for Viator API calls. If something is not working right win the Viator <=> Vacation Labs integration / sync, you will be notified at most once every 24 hours via email In order to receive ...