Viator
Enabling email notifications for Viator API failures
It is strongly recommended that you enable error notifications for Viator API calls. If something is not working right win the Viator <=> Vacation Labs integration / sync, you will be notified at most once every 24 hours via email In order to receive ...
Availability and Rates of trips in Viator
Managing rates and availability in Viator Inside the products (in Viator) there is a section called Schedules & Prices (refer screenshot below) For Schedule The schedule of the trips (the open dates for the trip) will get pushed from the Vacation ...
Working with Viator bookings in your Vacation Labs backoffice
Overview Identifying bookings made via Viator Editing bookings made via Viator Identifying Bookings made via Viator in the Vacation Labs System Login to Vacation Labs and go to Bookings section On the left hand side there are filters, the bottom most ...
Troubleshooting common issues with Viator Integration
Troubleshooting common issues occurring during the Viator and Vacation Labs integration involves identifying potential problems and fixing them on either of the two platforms. Here are a few common issues and how to fix them: Tour not available: ...
Connecting Vacation Labs and Viator
Overview The Vacation Labs <> Viator integration has the following capabilities / features: Sync open dates/times and available seats from Vacation Labs to Viator for tours already created on your Viator Supplier Dashboard. Once the sync has been ...
How to activate Viator API connection ?
Integrating will allow you to sell your tours on Viator, and the bookings coming from Viator would automatically be recorded and maintained in your Vacation Labs account. After integration, you’ll be able to track the number of requests and bookings ...
Disconnecting/Removing trips from Viator Distribution panel
You can easily disconnected/remove the trips that are connected to your Viator account. Please follow the below steps to disconnect trips from Viator, Log in into Vacation Labs Click on Distribution Click on Marketplaces Now click on Details under ...
Mapping trips in your Viator account to trips in your Vacatin Labs account
Please follow the following steps to Map trips from your Viator Account to your Vacation Labs admin panel: Before mapping your trips from your Viator Account please verify if you have shared the trips with Viator from Vacation Labs admin panel. Tip: ...
How to sync your tours with Viator ?
Overview This guide walks how to seamlessly connect your Vacation Labs tours with Viator to synchronize availability and streamline your booking management. This integration allows you to efficiently distribute your tours across both platforms while ...
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Adding/Modifying Meta Title & Meta Description (Page SEO) for Static Pages
Setting up Meta Title & Meta Description in today's digital market helps your website in better indexing and in search results. We would recommend you to always add the Meta Title and Description for each page so that it will help your website in ...
How to create Custom HTML sections for Trip Pages?
Overview Adding a Custom HTML section Enable the "Show as Full Section" option for the field Adding a Custom HTML Section To add a Custom HTML section, go to Settings > Trip Custom Form, then click on Add New Field After that, choose Field Type as ...
How to make your website live? (Required DNS settings and records)
Overview Once you have completed your work on your website on Vacation Labs, you can connect your custom domain with the website by taking the following steps: Adding A record & CNAME record in your DNS Remove IPv6 DNS entries ONLY if they are found ...
How to add users or team members to your account?
Your Vacation Labs subscription plan allows you to give your team access to the Admin Panel. Each team member can be added as a User, and you can control exactly what parts of the system they can view or manage. Follow the steps below to add a new ...
Creating a Booking Form with Extra booking fields
By default, every booking form collects your customer’s basic contact details such as Name, Email, and Phone Number. If you need additional details (like Age, Address, Dietary Preferences, or any other custom input), you can attach an Extra Booking ...